iStayInSG.com: Terms of Use and Policies

Thank you for visiting our website iStayInSG.com (hereinafter known as “this Website“).


Please take some time to go through all the terms in the General Terms of Use, Terms of Purchase and all the Policies as described in the following sections, collectively known as “the ZYC Terms”(also known as “the ZoYo Creation Terms”). By signing up a new user account, visiting and/or continuing your visit to this Website and accessing and/or using the services (free services and/or paid services, collectively known as “Our Services”) provided on this Website via any methods (including but not limited to the use of web browsers, computer programs, desktop/laptop/tablet software applications and mobile applications), it will be taken as an explicit consent of Your acceptance of the ZYC Terms.

Kindly refrain from visiting this Website and accessing and/or using any of our services provided on this Website if you do not agree to any of the ZYC Terms.


The ZYC Terms set out the entire agreement between us and you (hereinafter known as “the Agreement”). The Agreement shall supersede and replace all prior agreements and understandings, oral or written, between us and you. The Agreement is governed exclusively by the laws of Singapore, we and you hereby expressly agree that the courts of Singapore shall have exclusive jurisdiction to hear and decide on any suit, action and/or proceedings with regards to the Agreement.


Our rights and remedies under the ZYC Terms provided in the Agreement are, to the fullest extent permissible by law, cumulative and not exclusive of any other right or remedy; neither partially or fully asserting a right nor employing a remedy shall preclude the concurrent assertion of any other right or employment of any other remedy, nor shall the failure to partially or fully assert any right or remedy constitute a waiver of that right or remedy. A waiver by us, express or implied, for any part of the ZYC Terms shall not operate as a waiver for the remaining part of the ZYC Terms; similarly, a waiver by us, express or implied, for a breach of any part of the ZYC Terms shall not operate as a waiver of any breach of the same or any breach of the remaining part of the ZYC Terms.


In the event that any part of the ZYC Terms shall be determined by a Singapore’s court to be invalid, unlawful or unenforceable to any extent, such term shall be severed from the remaining part of the ZYC Terms that shall continue to be valid and enforceable to the fullest extent permitted by the Singapore’s Law.


The ZYC Terms are effective from 1 December 2020.



Section A – General Terms of Use

1. Acceptance of General Terms of Use


By signing up a new user account, visiting and/or continuing your visit to this Website and/or accessing Our Services and/or using Our Services, which are powered by ZoYo Creation (with Singapore’s Unique Entity Number 202038357W), you are expressly agreeing to be bound by and comply with all the General Terms of Use. ZoYo Creation will modify, change or update any of the General Terms of Use without giving any prior notice, please check our General Terms of Use regularly for any updates. If at any time should you not agree to any General Term of Use, kindly refrain from visiting this Website and/or accessing Our Services and/or using Our Services as any act of continuing your visit to this Website and/or accessing Our Services and/or using Our Services will be considered as your explicit acceptance and agreement to the latest updated General Terms of Use.


2. Website Content


This Website contains information on our services and third parties’ information which we deem to be useful to our visitors. While we aim to keep the content in this Website as updated as possible for your general reference only, under no circumstances will ZoYo Creation, our licensors, partners, suppliers, vendors, holding, subsidiary or related companies, affiliates, officers, agents or employees be liable for the quality, accuracy, error, completeness or omission arising from any content displayed in this Website and Our Services in view of the possible changes in our organisation and third parties’ policies and operations.


Please note that the content (not limited to text, images, videos, url and external links) directly and indirectly related to any advertisement is for illustrative purpose only, and we are unable to verify and/or be liable for any misrepresentation and/or misleading information and/or falsified information that is posted in this Website and Our Services by any advertiser.


If you find any information or content in this Website and/or Our Services to be inappropriate or inaccurate, kindly email us at [email protected] with regards to the amendment or removal of certain information and provide us with the relevant proof for your concern.


3. External Links


The external links indicated in this Website and/or Our Services only serve to provide additional information and knowledge to our visitors. By clicking on these links and visiting the related third-party websites, you expressly agree and understand that ZoYo Creation has absolutely no control and will not be held liable for any content displayed on these external third-party websites and will not be held liable for any consequences arising from your visits to these websites. In addition, we will not be able to control and will not be responsible for the actions taken by these third-party websites with regard to your personal data, including but not limited to their methods and purposes of collecting, using, transferring, sharing, disclosing and storing your personal data. We highly encourage you to understand the terms of use, privacy practices and policies, and other policies of these third-party websites before continuing your visits to these websites and usage of their services.


4. Your Access and/or Use of Our Services


You expressly agree that by signing up a new user account, visiting and/or continuing your visit to this Website and/or accessing Our Services and/or using Our Services, you will abide by the below list of terms:


  • You are fully aware and agree that under no circumstances should your visit and/or continue visit to this Website and/or accessing Our Services and/or using Our Services be considered as an act of establishing any partnership or joint venture between us and you, appointing either party as the agent of the other, or authorising either party to make or enter into any commitments of any kind for or on behalf of the other party.

  • You will set up only ONE user account with iStayInSG.com and you are solely responsible for all activities occurring under your account. If you are found to create more than one user account, we may terminate your existing account(s) and delete the free and/or paid advertisements created under your account(s).

  • You will not attempt to post or transmit in any section of this Website and/or Our Services any information and/or content which is false, misleading, unlawful, threatening, abusive, defamatory, vulgar, obscene, indecent, invasive of privacy or publicity rights, disrespectful or encourages conduct that would result in a criminal offence.

  • You will not attempt to post or transmit in any section of this Website and/or Our Services any information and/or content which infringes any authors’ rights and intellectual property rights including but not limited to those related to copyrighted materials and trademarks.

  • You will not copy, revise, modify, publish, distribute and publicly display any person’s/company’s/business’s information and/or content without their explicit consent.

  • Other than your own information and/or content, you will not copy, revise, modify, publish, distribute and publicly display any of ZoYo Creation’s/this Website’s/Our Services’ information and/or content without our explicit consent. You will also not infringe ZoYo Creation’s/this Website’s/Our Services’ authors’ rights and any intellectual property rights including but not limited to those related to our copyrighted materials and trademarks. You are fully aware and agree that none of the intellectual property right, title and interest related to ZoYo Creation’s/this Website’s/Our Services’ information and/or content is assigned or licensed to you.

  • You will not use any mode of communication provided by this Website and/or Our Services to post or transmit any chain mails, spam messages, information, content or materials which promote pyramid schemes.

  • You will not post or transmit offline and/or online data, codes, computer instructions, software application, web application, mobile application or any other technologies that may adversely affect the interests, operations, property and general public impression of this Website, Our Services or our website visitors.

  • Without our express written permission, you will not use any codes, computer instructions, software application, web application, mobile application, robot, web scraping software, internet agent or any other automated means and technologies to use, access, copy any content, acquire information, input information, submit information, store information, search, or monitor any section of this Website and/or Our Services for any purposes.

  • You will not attempt any action which will impose an unreasonable loading on this Website’s and/or Our Services’ infrastructure or slow down this Website’s and/or Our Services’ operation or adversely affect the normal working conditions of this Website and/or Our Services.

  • You will not use any mode of communication, means and technologies to discourage, prevent any persons or entities from visiting and/or accessing this Website and/or Our Services.

  • You will not use any means and technologies to gather or collect any non-publicly displayed information related to any advertiser or visitor or this Website or Our Services, without the explicit consent of the owner of the information.

  • You will assume the full responsibility for your use of the information and/or content in this Website and/or Our Services.

  • You are solely responsible for all the information and content that you have submitted to us via this Website and/or Our Services. You are also solely responsible to maintain the accuracy of the submitted information and content and solely responsible for all the related consequences that may result after your submission. You also agree and acknowledge that your submitted information and content will be public displayed and/or distributed and/or reposted via all devices, in various platforms, channels, applications and social media as appropriate at our discretion in the attempt to better meet your respective purpose(s) for each submitted information and/or content, at no additional cost payable by you. With this, you shall grant ZoYo Creation, and represent and warrant that you have all the rights, power and authority necessary to grant us, a non-exclusive, worldwide, irrevocable, perpetual, completely free, fully sub-licensable (through multiple tiers) licence for all the intellectual property rights that you have in all your submitted information and content, in order to achieve our aforesaid objective to better meet your respective purpose(s) for each submitted information and/or content. The licence granted to us will be applicable for all devices, platforms, channels, applications, and social media existing now and developed in the future.

  • You understand and agree that we could use cookies, web beacons and similar technologies to collect information with regard to your visit to this Website and/or your access to Our Services and/or your use of Our Services. We will collect information including but not limited to your page view statistics, your connected devices and website traffic details, with the main objective of understanding and analysing our visitors’ online experiences in order to improve our services and create new services which will benefit the online community. Please note that if you disable the cookies related to the aforementioned technologies by changing the setting on your browser, you may not be able to visit or access certain parts of this Website and/or Our Services.

  • You will not violate any laws of Singapore and any other laws and you understand and agree that upon any such violation of laws, the courts of Singapore shall have exclusive jurisdiction to hear and decide on any suit, action and/or proceedings with regards to the violation.


5. Creating A Good User Experience


With the sole purpose to ensure a good user experience for all our visitors and in the attempt to build an online community which shares accurate information and content, we reserve the right at our discretion and without the need to provide any explanation to remove and refuse to accept any information or content displayed in this Website and/or Our Services. We also reserve the right at our discretion and without the need to provide any explanation to temporarily or permanently restrict a user’s usage and/or access to this Website and Our Services, or remove any existing user account.


If you have concerns with regards to any information or content of this Website and/or Our Services, please contact us at this link and we will carry out the necessary appropriate actions, thank you.


6. Personal Data Provided by You


By submitting your personal data to us (not limited to your full name as indicated in your official identity documents, your contact number(s), your email address, etc. etc.) with regards to your enquiries and/or your visit to this Website and/or your access to Our Services and/or your use of Our Services, you accept and expressly agree to the followings:

  • The personal data provided by you is true, complete, accurate and up to date.
  • We could collect, use, transfer, share, disclose and store your personal data on any storage devices and servers that we deem suitable.
  • ZoYo Creation, our holding, subsidiary or related companies, officers, agents or employees could contact you using all the modes of contact provided by you (not limited to voice call, email, sending of short messages to your mobile or mobile application, etc. etc.) with regards to your indicated Services of interest and other related services which may be applicable to you; unless expressly indicated otherwise by you.


ZoYo Creation collects personal data provided by you solely for communication purposes and to better understand your requirements in order to provide a better service to you. We will take great care in protecting your personal data with the same level of protecting our organisation’s data.


For further information on how your personal data will be collected, used, transferred, shared, disclosed and stored, kindly refer to our Privacy Policy.


7. Disclaimer, Release and Waive of Liability and Indemnity


All the information and content in this Website and Our Services is provided on an “as is” and “as available” basis, to the best of our knowledge.


By signing up a new user account, visiting and/or continuing your visit to this Website and/or accessing Our Services and/or using Our Services, you understand and expressly agree that we are not under any obligation to monitor and verify the quality, accuracy, completeness, authenticity, safety and legality of the submitted information and/or content by any user and we will not be liable for any direct or any indirect consequences arising from the use of the submitted information and/or content, our system will accept all submitted information and/or content by any user. Furthermore, you understand and expressly agree that in no event do we accept liability for any posting or transmission in any section of this Website and Our Services of any information and/or content which is false, misleading, unlawful, threatening, abusive, defamatory, vulgar, obscene, indecent, invasive of privacy or publicity rights, disrespectful or encourages conduct that would result in a criminal offence, or information and/or content which infringes any authors’ rights and intellectual property rights including but not limited to those related to copyrighted materials and trademarks. We also do not accept liability for the use of any mode of communication provided by this Website and/or Our Services to post or transmit any chain mails, spam messages, information, content or materials which promote pyramid schemes.


To the fullest extent permissible by law, we expressly disclaim all warranties, representations, covenants and conditions, express or implied, including but not limited to the quality, accuracy, completeness, authenticity, safety and legality of the information and content of this Website and Our Services, the availability and time of availability of this Website and Our Services, your use of the information and content of this Website and Our Services, this Website’s and Our Services’ security, your continuous and/or secure access to this Website and Our Services, merchantability and fitness for a particular purpose of any information and content in this Website and Our Services, and non-infringement of any information and content in this Website and Our Services.


You hereby releases, waives, and discharges ZoYo Creation, our licensors, partners, suppliers, vendors, holding, subsidiary or related companies, affiliates, officers, agents or employees, from and against any and all direct and/or indirectly and/or consequential losses, claims, demands, actions, proceedings, damages, costs, expenses, including legal fees, and liabilities arising, or which may arise, from your visit to this Website and/or your access to Our Services and/or your use of Our Services, to the fullest extent permissible by law. You also hereby agrees to defend, indemnify and keep indemnified, hold and save ZoYo Creation, our licensors, partners, suppliers, vendors, holding, subsidiary or related companies, affiliates, officers, agents or employees harmless from and against any and all direct and/or indirectly and/or consequential losses, claims, demands, actions, proceedings, damages, costs, expenses, including legal fees, and liabilities arising, or which may arise, from your visit to this Website and/or your access to Our Services and/or your use of Our Services, to the fullest extent permissible by law.


Despite the above paragraphs, if we are found to be liable under Singapore’s Law, our maximum aggregate liability (including the liability of ZoYo Creation, our licensors, partners, suppliers, vendors, holding, subsidiary or related companies, affiliates, officers, agents or employees) to you and any third party (if any), in which the liability is due to your visit and/or continue visit to this Website and/or access to Our Services and/or use of Our Services, shall not exceed a monetary amount equivalent to the total fees we received from you in the six (6) months preceding the event giving rise to liability.


8. Sale, Merger, Acquisition or Liquidation of Business


In the event of sale, merger, acquisition or liquidation of ZoYo Creation, we reserve all rights to transfer part or all of the information and content acquired during the entire course of our business to the acquiring party or legal successor.


Go to:
Section B – Posting Policy
Section C – Terms of Purchase
Section D – Privacy Policy



Section B – Posting Policy

1. Acceptance of Posting Policy


By posting any information and/or content via this Website and/or Our Services, you are expressly agreeing to be bound by and comply with all the terms in our Posting Policy, in addition to your agreement to be bound by and comply with all the General Terms of Use, our Privacy Policy and Terms of Purchase (if you are subscribing to our paid services). ZoYo Creation will modify, change or update any of the terms in the Posting Policy without giving any prior notice, please check our Posting Policy regularly for any updates. If at any time should you not agree to any term in our Posting Policy, kindly refrain from posting any information and/or content via this Website and/or Our Services as any act of posting information and/or content via this Website and/or Our Services will be considered as your explicit acceptance and agreement to the latest updated Posting Policy.


2. Fees


– Generally, the posting of advertisements via this Website and Our Services is FREE.


– A nominal fee will be payable if you subscribe to a certain feature that could promote your advertisement and improve its visibility. The payable amount will be indicated clearly for each paid feature, in Singapore Dollars.


– All fees are non-refundable.


For further information, kindly refer to our Terms of Purchase.


3. Your Posting of Information and/or Content


You expressly agree that by posting any information and/or content via this Website and/or Our Services, you will be subject to the below list of terms:


  • You will post in the appropriate category or section.

  • You will set up only ONE user account with iStayInSG.com for your visit to this Website and/or accessing Our Services and/or using Our Services and/or posting of advertisements.


    If you are found to create more than one user account, we may terminate your existing account(s) and delete the free and/or paid advertisements created under your account(s).


  • You understand and acknowledge that your posted information and content will be public displayed and/or distributed and/or reposted via all devices, in various platforms, channels, applications and social media as appropriate at our discretion in the attempt to better meet your respective purpose(s) for each posted information and/or content, at no additional cost payable by you. With this, you shall grant ZoYo Creation, and represent and warrant that you have all the rights, power and authority necessary to grant us, a non-exclusive, worldwide, irrevocable, perpetual, completely free, fully sub-licensable (through multiple tiers) licence for all the intellectual property rights that you have in all your posted information and content, in order to achieve our aforesaid objective to better meet your respective purpose(s) for each posted information and/or content. The licence granted to us will be applicable for all devices, platforms, channels, applications, and social media existing now and developed in the future.

  • You will not indicate any url and/or external link in any part of an advertisement, without our explicit consent.

  • You will not post duplicate advertisements in one or more categories or sections, in a manner which may be perceived as an act of spamming. We will at our discretion, determine whether an act of spamming has been done and decide on the necessary action(s) to stop the spam.

  • You will not attempt to post or transmit in any section of this Website and/or Our Services any information and/or content which clearly discriminates against any gender, language, race, ethnicity, culture, nationality, religion, individual person, entity and social group.

  • You will not attempt to post or transmit in any section of this Website and/or Our Services any information and/or content which is false, misleading, unlawful, threatening, abusive, defamatory, vulgar, obscene, indecent, invasive of privacy or publicity rights, disrespectful or encourages conduct that would result in a criminal offence.

  • You will not attempt to post or transmit in any section of this Website and/or Our Services any information and/or content which infringes any authors’ rights and intellectual property rights including but not limited to those related to copyrighted materials and trademarks.

  • You will not use any mode of communication provided by this Website and/or Our Services to post or transmit any chain mails, spam messages, information, content or materials which promote pyramid schemes.

  • You understand and acknowledge that we are not under any obligation to monitor and verify the quality, accuracy, completeness, authenticity, safety and legality of your posted information and/or content, our system will accept all posted information and/or content by you. Furthermore, you understand and acknowledge that in no event do we accept liability for any posting in any section of this Website and Our Services of any information and/or content which is false, misleading, unlawful, threatening, abusive, defamatory, vulgar, obscene, indecent, invasive of privacy or publicity rights, disrespectful or encourages conduct that would result in a criminal offence, or information and/or content which infringes any authors’ rights and intellectual property rights including but not limited to those related to copyrighted materials and trademarks. We also do not accept liability for the use of any mode of communication provided by this Website and/or Our Services to post or transmit any chain mails, spam messages, information, content or materials which promote pyramid schemes. You are solely responsible and fully liable (a) for all the information and content that you have posted via this Website and/or Our Services, (b) to maintain the accuracy of the posted information and content, and (c) for all the direct and indirect consequences that may result after each posting.

  • You shall grant ZoYo Creation, and represent and warrant that you have all the rights, power and authority necessary to grant us, a non-exclusive, worldwide, irrevocable, perpetual, royalty-free, fully sub-licensable (through multiple tiers) licence for all the intellectual property rights that you have in all your posted information and content, which includes but not limited to the rights and/or permission to use, reproduce, modify, adapt, publish, translate, distribute, repost, store, host, cache and create derivative works for these posted information and/or content. The licence granted to us will be applicable for all devices, platforms, channels, applications, and social media existing now and developed in the future. In addition, to the fullest extent permissible by law, you waive all moral rights in all your posted information and content and expressly agree not to assert such rights or any intellectual property rights against ZoYo Creation, our sub-licensees, or our assignees.

  • You will not post or transmit offline and/or online data, codes, computer instructions, software application, web application, mobile application or any other technologies that may adversely affect the interests, operations, property and general public impression of this Website, Our Services or our website visitors.

  • You will not attempt any posting action which will impose an unreasonable loading on this Website’s and/or Our Services’ infrastructure or slow down this Website’s and/or Our Services’ operation or adversely affect the normal working conditions of this Website and/or Our Services.

  • You understand and acknowledge that we may use cookies, web beacons and similar technologies to collect information with regard to your posting of information and content via this Website and/or Our Services. Please note that if you disable the cookies related to the aforementioned technologies by changing the setting on your browser, you may not be able to post certain information and/or content via this Website and/or Our Services.

  • You understand and acknowledge that in the event of sale, merger, acquisition or liquidation of ZoYo Creation, we reserve all rights to transfer part or all your posted information and content during the entire course of our business to the acquiring party or legal successor.

  • You will not violate any laws of Singapore and any other laws for your posted information and/or content and you understand and agree that upon any such violation of laws, the courts of Singapore shall have exclusive jurisdiction to hear and decide on any suit, action and/or proceedings with regards to the violation.


We reserve the right to remove or modify any free and/or paid advertisements that do not comply with our Posting Policy. In addition, on a case-by-case basis, we may also terminate the user accounts of users who violate our Posting Policy, termination of a user account will also delete all the advertisements created under the account.


Go to:
Section A – General Terms of Use
Section C – Terms of Purchase
Section D – Privacy Policy



Section C – Terms of Purchase

1. Acceptance of Terms of Purchase


By paying the fee for the provision of our paid services, you are expressly agreeing to be bound by and comply with all the Terms of Purchase, in addition to your agreement to be bound by and comply with all the General Terms of Use, our Privacy Policy and Posting Policy. ZoYo Creation will modify, change or update any of the Terms of Purchase without giving any prior notice, please check our Terms of Purchase regularly for any updates. If at any time should you not agree to any Term of Purchase, kindly refrain from renewing or ordering our paid services as any act of renewing or ordering our paid services will be considered as your explicit acceptance and agreement to the latest updated Terms of Purchase.


2. Fees


– All payable fees for any paid service will be clearly stated upon your order. All services which have been paid are non-exchangeable and non-transferable.


If we do not receive the payment within seven(7) calendar days from the invoice date (e.g. if the invoice date is 1st January, we must receive the payment latest on 8th January), or by the payment due date indicated in the order and/or invoice, we reserve the right to cancel your order without giving you any prior notice of the order cancellation. You shall agree that ZoYo Creation, our licensors, partners, suppliers, vendors, holding, subsidiary or related companies, affiliates, officers, agents or employees, will not be liable for any and all other direct and/or indirectly and/or consequential losses, claims, demands, actions, proceedings, damages, costs, expenses, including legal fees, and liabilities arising, or which may arise, from such order cancellation.


– The currency indicated for all orders will be Singapore Dollars (S$).


– All fees paid are non-refundable in any circumstances, unless a partial/full refund is initiated by us at our discretion and such refund will be paid to you via bank account transfer to the bank account that you have provided to us. You will be liable to pay for all the incurred bank transaction charges upon such refund. Alternative mode of refund other than bank transfer could be considered upon explicit agreement between us and you.


– After receipt of your fee for any paid service, we still reserve the right to process your requested paid service or reject it at our discretion.


For avoidance of doubt, a full refund will be given to you if we decide not to provide you with the paid service that has already been paid for. You shall agree that upon such refund, ZoYo Creation, our licensors, partners, suppliers, vendors, holding, subsidiary or related companies, affiliates, officers, agents or employees, will not be liable for any and all other direct and/or indirectly and/or consequential losses, claims, demands, actions, proceedings, damages, costs, expenses, including legal fees, and liabilities arising, or which may arise, from such service cancellation or termination.


– We reserve the right to revise the price for any paid service at any time, no reason and prior notice will be given upon a price revision. If you have already paid the fee for a particular paid service, during the entire validity period, the price of the paid service will remain at the value which you had paid for; the new price will be effective upon your renewal of the service.


3. Payment Method


You will be informed of the acceptable payment method upon ordering our paid services.


As we will primarily make use of established secured third-party website applications, mobile applications and technologies to process your payment for our paid services, you expressly agree and understand that ZoYo Creation has absolutely no control over such third-party payment service platforms and providers and we will not be held liable for any direct or indirect negative event (for example security issues and/or your information leakage) which may arise from your payment via these third-party payment service platforms and providers. If you have doubt in using these third-party platforms and providers, please refrain from making any payment to us.


4. Validity Period of Your Paid Services


Once we have successfully received the payment for your order, we will inform you the start date and end date of your paid services, according to the validity period indicated in your order.


5. Changes to Your Paid Services


We reserve the right to amend and vary the content of the paid services. During the validity period of your paid services, we will give you a prior notice at least 14 calendar days in advance of the effective date of the change in service content. By paying the fee for the provision of our paid services, you are expressly agreeing to be bound by any change in the service content after receipt of the prior notice.


6. Early Termination of Your Paid Services


Your paid services will be terminated before the expiry of the validity period in the following events:


  • You voluntarily remove your advertisement or submitted content related to your paid services.

  • You voluntarily request us to suspend or terminate your user account.

  • You request us to terminate the paid services before the expiry date.

  • We remove your advertisement or submitted content related to your paid services, due to your violation of the ZYC Terms.

  • We suspend or terminate your user account, due to your violation of the ZYC Terms.

  • Upon request by legal entities, Singapore’s government entities, law enforcement officers and relevant authorities to suspend or terminate your user account.


7. Placement of Paid Advertisement (hereinafter also known as “Paid Ad”)


– By paying the fee for the provision of our paid services, you expressly agree and understand that ZoYo Creation will determine how your Paid Ad will be positioned in the ad promotion area that you have requested for, we will also determine how your Paid Ad will be presented (for example, its format and layout) in its allocated promotion ad space. In addition, you also expressly agree and understand that ZoYo Creation will from time to time change the way a Paid Ad is positioned and presented to better meet Our Services’ objectives.


– With regards to the order of priority among all the Paid Ads in each promotion area, you expressly agree and understand that ZoYo Creation will use our best efforts to determine a reasonable algorithm, which may change from time to time, in providing a fair order of display for every Paid Ad.


– Please ensure your submitted content for your Paid Ad is correct. Once we have completed the placement of your Paid Ad and create any applicable url and/or external link that the cover image of your Paid Ad should point to, we will not accept your request to make any change to the Paid Ad’s content. Any requested change to the Paid Ad’s content will be considered as a new order.


8. Applicable Taxes


You are fully responsible to pay any applicable taxes for your engagement of our paid services.


Go to:
Section A – General Terms of Use
Section B – Posting Policy
Section D – Privacy Policy



Section D – Privacy Policy

1. Acceptance of Privacy Policy


We value your privacy.


By signing up a new user account, visiting and/or continuing your visit to this Website and/or accessing Our Services and/or using Our Services, which are powered by ZoYo Creation (with Singapore’s Unique Entity Number 202038357W), you are expressly agreeing to be bound by and comply with all the terms in our Privacy Policy, and expressly agreeing that ZoYo Creation, our licensors, partners, suppliers, vendors, holding, subsidiary or related companies, affiliates, officers, agents or employees could collect, use, transfer, share, disclose and store your personal data as described in this Privacy Policy. For avoidance of doubt, the actions of collection, usage, transferring, sharing, disclosure and storage of your personal data are solely for communication purposes, having a better understanding of your requirements, provision of better services to you, suggesting other services to you which we think may be of interest to you, and fulfilling any Singapore’s Law, Act, Rule and Regulation related to this Website and Our Services.


ZoYo Creation will modify, change or update any of the terms in our Privacy Policy without giving any prior notice, please check our Privacy Policy regularly for any updates. If at any time should you not agree to any term in our Privacy Policy, kindly refrain from visiting this Website and/or accessing Our Services and/or using Our Services as any act of continuing your visit to this Website and/or accessing Our Services and/or using Our Services will be considered as your explicit acceptance and agreement to the latest updated Privacy Policy.


Please take note that when you click on any external links indicated in this Website and/or Our Services and are brought to the related third-party websites, we will not be able to control and will not be responsible for the actions taken by these third-party websites with regard to your personal data, including but not limited to their methods and purposes of collecting, using, transferring, sharing, disclosing and storing your personal data. We highly encourage you to understand the terms of use, privacy practices and policies, and other policies of these third-party websites before continuing your visits to these websites and usage of their services.


2. Your Personal Data


“Personal data” in our Privacy Policy refers to any data about yourself, which makes it possible for others to identify you (a) from that data, or (b) from that data and other information which we already possessed or are likely to have access to.


Depending on the type, mode and level of interaction on this Website and Our Services, below is a list of what your personal data may comprise of:


  • Facial photograph

  • Full name as indicated in your official identity documents

  • Name that you wish to be addressed as in business transaction (i.e. business name)

  • Personal mobile telephone number and other types of contact number

  • Email address

  • Mailing address

  • Residential address

  • Location data (e.g. location information on mobile application and geolocation)

  • Internet Protocol (IP) address

  • Cookie identification information

  • Collected data about your usage and interaction on this Website and Our Services, such as page view statistics, your connected devices, and website traffic details


3. Our Collection of Your Personal Data


Below is a list of ways in which your personal data may be collected:


  • When you submit your details to us via any online form on this Website and Our Services.

  • When you submit additional information to us in order to further verify your identity and/or the authenticity of your advertisements.

  • When you submit additional information in order to subscribe to our paid services.

  • Through our interactions with you and/or your information sharing via postal mails and/or email correspondences and/or phone calls and/or messaging applications and/or social media platforms and other modes of communication.

  • Via our/third-party website applications, mobile applications and technologies that capture and/or analyse interaction details of visitors to this Website and Our Services.

  • Via our/third-party website applications, mobile applications and technologies that process your payment for our paid services.

  • When you request us to add you into our mailing list in order to be updated on our improved and/or new features and services.

  • In respond to our request for additional information in order to fulfill any Singapore’s Law, Act, Rule and Regulation related to this Website and Our Services.

  • When you submit any personal data to us for any other reason.

  • When you submit to us any personal data relating to a third party (including but not limited to direct owners whom you represent, your authorised representatives, your family members, and/or your friends), by your action of submitting the personal data to us, you have expressly confirmed to us that you have gotten the explicit consent from the third party for (a) your submission of the third party’s personal data, (b) the respective purpose of the submission and (c) our collection, usage, transfer, sharing, disclosure and storage of the third party’s personal data.


Please ensure that all the personal data provided by you is true, complete, accurate and up to date. If you fail to do so, we could completely or partially refrain you from visiting and/or continuing your visit to this Website and/or accessing Our Services and/or using Our Services.


4. Our Use of Your Personal Data


Below is a list of ways in which your personal data may be used:


  • To create and maintain your user account.

  • To process your request to use our free services and paid services.

  • To publish your name and contact details in your advertisements to facilitate the interaction between you and interested parties of your advertisements.

  • To send your name and contact details to your indicated advertisers in order for them to establish direct contact with you.

  • For us to contact you via postal mails and/or emails and/or phone calls and/or messaging applications and/or social media platforms and other modes of communication in order to answer your queries, facilitate the provision of Our Services to you and collect the fees for your subscribed paid services.

  • To further verify your identity and/or the authenticity of your advertisements.

  • For us to smoothly process your requested services in accordance with our internal operational needs and requirements.

  • For us to have a better understanding of your requirements.

  • To provide better services to you, including but not limited to discounts, special offers, promotions, rewards programs, loyalty programs and contests.

  • To update you on our improved and/or new features and services.

  • To push advertisements/notifications and suggest other services to you which we think may be of interest to you, via various mode of communications such as pop-up messages, emails, electronic direct mails, mobile messages, social media and voice calls; while meeting the requirements of Singapore’s Personal Data Protection Act.

  • To highlight any changes to this Website’s terms of use and policies, as we deem fit. For avoidance of doubt, we will not inform you every time we modify, change, or update any term in the Agreement; the terms in the Agreement will be modified, changed or updated without giving any prior notice. Please check our terms of use and policies regularly for any updates.

  • To analyse our visitors’ profiles and preferences in order to come up with better services.

  • To facilitate our operations and/or business transactions with third parties including but not limited to website hosting service providers, payment service providers, third-party applications, our business acquiring party, legal successor, legal entities, Singapore’s government entities and relevant authorities, on a need-to-provide basis.

  • To protect and/or enforce our contractual obligations, intellectual property rights, legal rights and the terms in the General Terms of Use, Terms of Purchase and all our Policies.

  • To meet the requirements of audits, reviews and improvements of our processes.

  • To meet our daily operational needs and to ensure smooth periodic backup of our systems and data.

  • To manage our business risks and for our business continuity planning.

  • To fulfill any Singapore’s Law, Act, Rule and Regulation related to this Website and Our Services.

  • To meet the request from legal entities, Singapore’s government entities and relevant authorities on any investigation on violation, offence, crime or other unlawful activity.

  • Any other purpose related to above.


From time to time, depending on your type, mode and level of interaction with us, we may inform you of additional use of your personal data for specific purpose(s) as we deem fit, and we will use your personal data for these purpose(s) only.


5. Our Disclosure, Sharing or Transfer of Your Personal Data


We will take reasonable steps to prevent unauthorized disclosure, sharing or transfer of your personal data, and to our reasonable efforts, ensure that any disclosure, sharing or transfer of your personal data will serve purposes which aligned to general legal, business, marketing and community guidelines.


In order to fulfill the aforementioned actions and purposes of collecting and using your personal data, below is a list of persons and entities (located in Singapore or other countries) in which your personal data may be disclosed to, share with or transfer to:


  • ZoYo Creation, our licensors, partners, suppliers, vendors, holding, subsidiary or related companies, affiliates, officers, agents or employees.

  • Website hosting service providers and website designers.

  • Email service providers and other online communication service providers.

  • Third-party telecommunication service providers.

  • Third-party system and data storage and backup service providers.

  • Third-party data analytics service providers.

  • Third-party system antivirus and security service providers.

  • Banks, financial institutions, credit card companies and third-party online and/or offline payment platforms/service providers and their affiliates.

  • Third-party website application, mobile application and technology service providers.

  • Our marketing program partners and social media platforms.

  • Our external lawyers, accountants, auditors, information technology consultants, human resource consultants, market research consultants and business consultants.

  • Legal entities, Singapore’s government entities, law enforcement officers and relevant authorities for fulfillment of any Singapore’s Law, Act, Rule and Regulation related to this Website and Our Services and/or upon requests to carry out investigation on violation, offence, crime or other unlawful activity.

  • Persons or entities to which we completely or partially transfer our rights, duties and responsibilities to.

  • Our business acquiring party and/or legal successor, if applicable.

  • Persons or entities which you instructed us to release your personal data to.


6. Our Storage and Care of Your Personal Data


– We will use our best efforts to protect your personal data administratively.


– We will store your personal data with great care on any storage devices and servers that we deem suitable and use the relevant encryption techniques and/or security technologies if we found applicable.


– We will protect your personal data with the same level of protecting our organisation’s data.


– We will cease to retain your personal data and/or remove the means by which your personal data can be associated with your identity as soon as we find at our discretion, that the purpose for which your personal data was collected is no longer being served by retention of the data and it is not necessary to retain the data for any operational, business, payment, enforcement, investigation and legal purpose.


– By continuing your visit to this Website and/or accessing Our Services and/or using Our Services, you expressly agree and acknowledge that any transmission of information via the Internet is not completely secure and there are always risks of information leakage despite our best efforts to reduce such risks. To the fullest extent permissible by law, we expressly disclaim all warranties, representations, covenants and conditions, express or implied, to the security of your personal data transmission to and/or from us via the Internet.


7. Withdrawal of Consent and Change of Your Personal Data


If you wish to withdraw your consent to specific use(s) of your personal data or if you are unable to change your personal data yourself by signing in to your user account, please email us at [email protected] for assistance. There are occasions that we will need to completely or partially refrain you from visiting and/or continuing your visit to this Website and/or accessing Our Services and/or using Our Services upon your request to amend certain access to your Personal Data, in which we will advise accordingly.


Go to:
Section A – General Terms of Use
Section B – Posting Policy
Section C – Terms of Purchase